School Payments

School payments can be made in the following ways:


Payments through Qkr! app

Payment Instructions


In person / phone payments
cash,cheque,credit card,EFTPOS
Note: phone payments are Visa/Mastercard only
Payments via Instalments
Home Policies


We want all of our students to come to school each and every day. We know there is a strong correlation between positive attendance and achievement. If students do miss school regularly, they can miss out on learning the basic skills that will set them up for success in the later years of school. We do know that there are times when a student is not able to attend school, including for sickness, family reasons, and for other reasons, including exemptions from school for family holidays.

We remind parents / caregivers of their responsibilities:

  • Positively encourage maximum school attendance.
  • Ensure children are in class ready to start learning at 8.50am and that they are there for the whole day until 3.10pm.
  • Should an attendance issue arise contact the school for assistance before it becomes an issue.
  • Parents to notify the school of student absences, with a specific reason eg illness, injury, special family event, etc. This may be communicated via a phone call to the school, an email or via a written note to the class teachers. Notify the school of any absences part or whole day
  • Request an exemption form from the front office for any known extended absences of three days or longer . If a family holiday has been arranged during a school term, an exemption form must be filled out and signed by the Principal. These are available upon request from the front office. This is then verified by the Principal.
  • Sign children in upon arrival if after 8.50am through the procedure at the Front Office.
  • Sign children out through the procedure at the Front Office if taking the child before 3.10pm.
  • Apply for an exemption for a student whose attendance is affected by a period of prolonged illness or other circumstances related to their personal situation. Parents are required to provide supporting evidence such as medical reports, reports from psychologists / psychiatrists etc.
  • Be responsible for making appointments outside of school hours whenever possible.
  • Provide the school with a medical certificate (if your child is away ill for 3 or more days, this is required).

Absence Notifications
It is a legal requirement for parents / caregivers to notify a school of the reason for any absence as soon as it is possible. Notifications cannot be given by any other person unless there is a formal arrangement with the school. Notifications can be made via the following methods:

  • Your child’s diary / communication book
  • Emailing the school at
  • Phoning the school on 8270 4144
  • Leaving a message on the answering machine any time before 8:15am or after 4.00pm
  • Please note: we are not able to assume a child’s illness (e.g. if a parent rings the school on Monday to say their child is sick, we cannot assume they are sick on Tuesday if they are not at school. We would need a further communication from the parent on Tuesday). Alternatively, if the parent knows on Monday that their child will not be at school Tuesday, they can let us know when they contact us on Monday.

Response To Absences
When a student is absent without explanation we will take the following action:

  • Ring the parent / caregiver  to discuss the non-attendance.
  • For longer and unexplained absences we will refer the matter the DECD attendance officer.


School Management

At Craigburn we have procedures in place to manage, monitor and support attendance – as per below.

Arriving at School
Children have a better opportunity to perform well if they arrive at school on time and are able to prepare for the school day. For this reason we ask all parents / caregivers to ensure that their children arrive at school and are in class ready to start by 8.50am. Children are not expected to arrive at school before 8.30am as supervision of children is not provided until this time.

Teachers will generally be in their classrooms from 8.40am each day and are available for a quick chat if necessary. Making appointments with teachers is the preferred process for further teacher / parent dialogue. Children are supervised from 8.30am until 3.30pm.   

Arriving Late
If children are arriving late at school, they are required to report to the front office and record their arrival. Office staff will guide younger students through this process.

Collecting Children Early
If you wish your child to be released early from school, it is essential that you inform the teacher or front office staff as early as possible before or prior to the time early collection is to occur. Parents / caregivers need to sign children out at the front office. Students will not be permitted to walk unaccompanied out of our care to make their own way home independently during school time.
If a person other than a parent / caregiver is collecting a child from school early, they will require a note from the parent / caregiver and may need to be identified on the child’s file as an emergency contact.

Departure From School
Parents / caregivers are requested to wait outside classrooms until school finishes. This procedure minimises class distraction for the children and anxiety for individuals who cannot see their parent / caregiver waiting nearby. Students are dismissed at 3.10pm. Once dismissed, students are to proceed home as directed by their parents / caregivers. For safety reasons, children are not permitted to remain on school grounds unless supervised by a parent / caregiver.
Parents / caregivers who collect students each afternoon are asked to ensure that their children are not left waiting for long periods of time after school. Children who have not been collected by parents / caregivers by 3.30pm will be sent to the Front Office and may be sent to Out of School Hours Care (OSHC) where supervision costs are incurred, if this happens regularly.
It is essential for the safety of our students that parents park in designated areas close to the school and adhere to parking and traffic rules and regulations.


Primary student use of mobile phones and personal devices policy


This policy provides direction to students, staff and families about managing mobile phones and other digital devices that students choose to bring to school. Digital devices include, but are not limited to, smartwatches, tablets or laptops that are not part of a separate Bring Your Own Device arrangement. This policy applies while students are at school, or attending an authorised school activity such as an excursion, during school hours.

Mobile phone use for primary school students

The department’s position is that primary aged students cannot use their mobile phones and personal devices at school during school hours. The department and the school recognise that there are legitimate reasons for students to bring a mobile phone or personal device to school. This may include:

·       to ensure their safety while travelling 

·       so that parents can contact them outside of school hours.

During the school day students are not permitted to access or use their mobile phones or other personal devices. Students must switch off or mute their devices before storing them at the beginning of the school day. They will not be able to access their device until the end of the school day.

Storage of personal devices

Upon arrival at school, mobile phones and personal devices (including phones and smartwatches with data plans) are to be switched off and stored in students’ bags until the end of the school day. 

If preferred by parents/caregivers, mobile phones and personal devices are able to be stored securely in the office. They must be delivered upon arrival at school and collected promptly at 3:10pm. Please provide a named zip lock bag for easy identification. 

If the student does not comply

Misuse of mobile phones or personal devices during the school may result in disciplinary action which includes but is not limited to the device being confiscated. Confiscated devices will be taken to the front office for secure storage and a parent/caregiver contacted to collect the device. If it is not possible for a parent/caregiver to collect the device on the same day, students are able to collect the device.

Where there is a repeat of misuse or refusal to follow reasonable instruction to hand in a device when asked, we will refer to the school behaviour management policy which may include further steps such as admin time out, internal suspension or suspension.

Roles and responsibilities


Make sure:

·       this policy is clearly communicated and accessible to all students, staff, and families 

·       there is a process for regular review of the policy

·       secure storage is provided for student personal devices that are handed in to school staff.

·       processes are in place for monitoring internet and school network use by all members of the school community.

Enforce the policy and responses to instances of non-compliance. 

Report and respond to incidents of inappropriate use of personal devices in line with department policy and procedures and any legislative requirements.

Consider requests for exemptions from the policy from parents on a case-by-case basis. Make sure that approved exemptions are documented and that relevant staff are informed about students’ exemptions.

Model appropriate use of mobile phones and support families to understand the importance of promoting safe, responsible and respectful use of mobile phones to their children.

School staff

Deliver learning opportunities and maintain a safe and productive learning environment. Take steps to minimise distractions from the non-educational use of personal devices in the learning environment at times when a device is being used by a student in line with an approved exemption or in circumstances where students’ devices are stored in the classroom.

Respond to instances of non-compliance in line with the school’s policy.

Report and respond to incidents of inappropriate use of personal devices in line with department policy and procedures and any legislative requirements.

Make sure that any student personal devices handed in for their care are stored in a secure location and are returned to the student (or their parent).

Model appropriate use of mobile phones and support families to understand the importance of promoting safe, responsible and respectful use of mobile phones to their children.


Comply with the requirements of the school’s policy and follow all reasonable directions from the Principal and school staff.

If permitted to use a mobile phone or personal device in line with an exemption under this policy, do so in a safe, responsible and respectful way and support peers to do the same. 

Communicate respectfully with others and do not use a mobile phone or other personal device to bully, harass or threaten another person.

Respect others’ rights to privacy and do not take photos, film or audio records of other people without their knowledge or permission.


Support the implementation of the school’s policy, including the consequences for non-compliance with the policy.

Use the school’s formal communication channels in all instances to communicate with the school (including where a student requires early collection from school). Encourage their child to always report to a school staff member in the first instance if they become unwell or experience an issue at school.

Recognise the important role they play in supporting their child to use their mobile phone (or other personal device) in a safe, responsible and respectful way.

Communication and review

Consultation has occurred with 

·       students through meeting with student leaders (SRC) to discuss and seek feedback on the policy

·       the broader community by invitation for feedback published on our school news blog and with consultation with parent members of our Governing Council.  

The policy is accessible via the school website and Craigburn Connections news blog. 

When it is time to review this policy, similar levels of consultation could be expected. 

This policy will be reviewed every 2 years. 

This policy will be reviewed February 2022 

Supporting information

Other policies and procedures that may interact with the student use of mobile phones and personal devices policy may include:

·       Behaviour Support Policy and Positive Behaviour Expectations Matrix

·       Bullying Prevention Policy and Plan 

·       BYO iPad Agreement

·       Junior Primary and Primary ICT policies



Cybersafety Use Agreement
The measures to ensure the cyber-safety of Craigburn Primary School are based on our core values of Self-Worth, Caring and Responsibility. To assist us to enhance learning through the safe use of information and communication technologies (ICTs), we are now asking you to read this document and complete the Cybersafety Use Agreement section of the Parent Consents & Agreement Form.

Cyber-safety practices are in place, which include Cyber-Safety Use Agreements for staff and students. Child protection education, such as the Keeping Safe child protection curriculum, includes information about remaining safe when using new technologies.

The computer network, Internet access facilities, computers and other ICT equipment/devices bring great benefits to the teaching and learning programs at Craigburn, and to the effective operation of the school. The ICT equipment is for educational purposes appropriate to this environment, whether it is owned or leased either partially or wholly by the school, and used on or off the site.

At Craigburn we aim to create and maintain a cyber-safety culture that is in keeping with our values and with legislative and professional obligations. The Cybersafety Use Agreement includes information about your obligations, responsibilities, and the nature of possible consequences associated with cyber-safety breaches that undermine the safety of the school environment.

Material sent and received using the network may be monitored, and filtering and/or monitoring software may be used to restrict access to certain sites and data, including e-mail.
While every reasonable effort is made by schools, preschools and DECD administrators to prevent children’s exposure to inappropriate content when using the department’s online services, it is not possible to completely eliminate the risk of such exposure. In particular, DECD cannot filter Internet content accessed by your child from home, from other locations away from school or on mobile devices owned by your child. DECD recommends the use of appropriate Internet filtering software.

More information about Internet filtering can be found on the websites of the Australian Communications and Media Authority at, NetAlert at, the Kids Helpline at and Bullying No Way at

Please contact the Principal, if you have any concerns about your child’s safety in using the internet and digital equipment/devices.

Parents/caregivers play a critical role in developing knowledge, understanding and ethics around their child’s safety and safe practices regardless of the time of day. Being cyber-safe is no exception and we invite you to discuss with your child the following strategies to help your child stay safe when using ICT at school and after formal school hours.
Strategies to help keep Craigburn Primary School Cyber-safe
Reception to Year 4 Children
Years 5 - 7 Children
I will use school ICT equipment responsibly.
My parents/caregivers have signed my Use Agreement form and the completed form has been returned to school.
I will use the computers and other ICT equipment only for my learning and only with my teacher’s permission.
I will go online or use the Internet at school only when a teacher gives permission and an adult is present.
If there is something I’m not sure about, I will ask my teacher.
I will use the Internet, e-mail, mobile phones and any other ICT equipment only for positive purposes.
Therefore, I will not be mean, rude or unkind to or about other people.
I will keep my password private.
If I find anything that upsets me, is mean or rude, or that I know is not acceptable at our school, I will:
       not show others
       turn off the screen
       get a teacher straight away.
Only with written permission from home and the school will I bring any ICT equipment/devices to school. This includes things like mobile phones, iPods, iPads, games, cameras, and USB/portable drives. 
I will ask my teacher’s permission before I put any personal information online. Personal identifying  information includes any of the following:
       my full name
       my address
       my e-mail address
       my phone numbers
       photos of me and/or people close to me.
I will be careful and will look after all our school lCT equipment by:
       not being silly and playing around with it
       following our school cyber-safety strategies
       telling a teacher about anything wrong or damaged.
If I’m not cyber-safe, the school may need to tell my parents/caregivers and there may be consequences associated with my behaviour.
I will use school ICT equipment responsibly.
My parents/caregivers have signed my Use Agreement form and the completed form has been returned to school.
I will use the computers and other ICT equipment only for my learning.
I will go online or use the Internet at school only when a teacher gives permission and an adult is present.
If I am unsure whether I am allowed to do something involving ICT, I will ask the teacher first.
If I have my own user name, I will log on only with that user name. I will not allow anyone else to use my name.
I will keep my password private.
I will use the Internet, e-mail, mobile phones or any ICT equipment only for positive purposes, not to be mean, rude or offensive, or to bully, harass, or in any way harm anyone else, or the school itself, even if it is meant as a joke.
While at school, I will:
       attempt to search for things online that I know are acceptable at our school. This would exclude anything that is rude or violent or uses unacceptable language such as swearing
       report any attempt to get around, or bypass, security, monitoring and filtering that is in place at our school.
If I find anything that upsets me, is mean or rude, or that I know is not acceptable at our school, I will:
       not show others
       turn off the screen
       get a teacher straight away.
Only with permission from home and the school will I bring any ICT equipment/devices to school.  This includes things like mobile phones, iPods, iPads, games, cameras, and USB/portable drives. 
Only with permission from the teacher will I connect any ICT device to school ICT, or run any software (eg a USB/portable drive, camera or phone). This includes all wireless/Bluetooth technologies.  
The school cyber-safety strategies apply to any ICTs brought to school.
To ensure my compliance with copyright laws, I will download or copy any files such as music, videos, games or programs only with the permission of a teacher or the owner of the original material.
I will ask my teacher’s permission before I put any personal information online. Personal identifying  information includes any of the following: 
       my full name
       my address
       my e-mail address
       my phone numbers
       photos of me and/or people close to me.
I will respect all school lCTs and will treat all ICT equipment/devices with care. This includes:
       not intentionally disrupting the smooth running of any school ICT systems
       not attempting to hack or gain unauthorised access to any system
       following all school cyber-safety strategies, and not joining in if other students choose to be irresponsible
       reporting any breakages/damage to a staff member.
If I do not follow cyber-safety practices the school may inform my parents/caregivers. In serious cases, the school may take disciplinary action against me. My family may be charged for repair costs. If illegal material or activities are involved or e-crime is suspected, it may be necessary for the school to inform the police and hold securely personal items for potential examination by police. Such actions may occur even if the incident occurs off-site and/or out of school hours.

Uniform and Student Dress Code


In State schools in South Australia the wearing of a uniform is a decision of the Governing Council. The Craigburn Primary School Governing Council supports and recommends that all students wear uniform.  Our code is based on DECD guidelines. 
General Information
Parents of Craigburn Primary School positively endorse the wearing of a school uniform / dress code.
A Dress Code provides a common ground for all parents and students, eliminates possible conflict over what to wear or buy and assists in the prevention of discrimination based on dress.
Elements of the Dress Code are also incorporated for reasons of safety (e.g. no dangling earrings) and respectability. The Dress Code is designed to provide some flexibility and appeal for our school, the students and their parents.
Students representing their school on excursions, in school photographs and at sporting events are expected to adopt the Dress Code.
It is preferred that all shirts, windcheaters etc. have the school logo on the upper left hand side.  Iron-on logos can be purchased from the School Cash Office.
For reasons of respectability and to be Sun Smart, girls are not permitted to wear tops that show their midriff or stomach, or short shorts. Chunky shoes or ones with heels are not permitted.
Jeans are not part of the dress code for either boys or girls. Bike shorts and netball skirts are not part of our daily school uniform, however, bike shorts may be worn under a school dress/skirt. Basketball style mesh shorts are not part of our daily school uniform.
As we are a recognised Sun Smart School, all students are required to wear a Legionnaire or broad brimmed hat (Navy blue) at all times, during any outdoor activities and at recess and lunch time (except during the months of June, July and August).
Hair ties, scrunchies etc. are to be in school coloursColoured hair spray is only to be worn on sports day or for special school events.
 Girls Dress Code
Dress - Blue/White/Yellow check material – Cleolene 8268
Skirts/Pinafore -Navy Gaberdine or Navy blue check material Cleoron 9009
Shorts – Navy blue
Skivvy – Navy Blue or Gold
Polo Shirt (Long or short sleeve) –
Blue or Gold
Windcheater (Fleecy) - Navy Blue or Gold
Cardigan / Jacket (Fleecy) –Navy Nlue
Long Pants (Gaberdine, Track & Field, boot leg) - Navy Blue
Track Pants (Fleecy or parachute) – Navy Blue
Socks -  Navy Blue or white
Tights -  Navy Bllue
Shoes -  Shoes or sandals (sneakers are fine
Boys Dress Code
Polo Shirt (Long or short sleeve) - Navy Blue or Gold
Skivvy - Navy Blue or Gold
Windcheater (Fleecy) - Navy Blue or Gold
Shorts - Navy blue
Track Pants (Fleecy or parachute) –
Navy Blue
Long Pants (Gaberdine or Track and Field) Navy Blue
Socks - Navy Blue or White
Shoes - Shoes or sandals (sneakers are fine)
Make-up and nail polish are not to be worn to school.
Earrings can be worn – either one stud or one sleeper in each ear. 
Multiple or dangling earrings are not permitted, for safety reasons.
One thin chain can be worn around the neck or wrist. Thick chunky ones with tags or large attachments are not permitted.
Watches are appropriate to wear.
Uniform Availability
Generic windcheaters, pants, shorts  etc. can be obtained from Target, Big W, Kmart etc.
Uniform Supplier
The school’s preferred uniform supplier is DLC Adelaide Pty Ltd. The preferred method is online ordering and there are sample sizes of uniform items available in the schools second hand uniform shop adjacent to the main hall. Current opening times are available from the Front Office or displayed on the shop door.
Orders are delivered to school for collection (free deivery) or sent direct to your home for standard postage fees.
Orders are made online via the online store or by collecting and completing a form at the Front Office.
Front office on the uniform display board. Families are also able to place completed orders in the secure box at the Front Office.
Please complete your order clearly and fully and note that any queries regarding your order must be directed to the staff at DLC, as the school’s Front Office staff will not be able to assist with queries regarding ordering, deliveries or returns/exchanges. 
The DLC Adelaide Pty Ltd can be contacted
Please note DLC are transitioning to a new website.
Notes on Sizing:
DLC have supplied a range of samples to the school for families to try for sizing prior to ordering (or you can visit the shop)  – these can be accessed at the second hand uniform shop during their opening hours which are displayed on the shop door.
Notes on Delivery:
If you would like your order delivered to school for your collection please write ‘to school’ in the ‘Delivery Address’ field.  There are no postage charges for deliveries to the school.
Orders will be delivered to school and given to the child via their class teacher.
If you are having your order delivered to home and are unsure of the postage cost please call DLC to confirm and add to your order before sending it in.
Other Uniform Items
School bags, iron on logos and hats are available direct from the school at the cashier’s office window.
Second Hand Uniform Shop - Opening Hours
Tuesday 2.45pm - 3.15pm
Wednesday 8.40am - 9.15am

Parent Feedback and Complaints


The Parent Complaints Policy and associated procedures have been developed by DECD to provide parents and schools with a framework and detailed procedural information, for managing concerns and complaints made by parents of children attending DECD schools.

We recognise that at times things may go wrong and if you have a concern or a complaint, we want you to let us know. The first step in working through a complaint is to talk to your child’s teacher if it is classroom based or to a member of the leadership team if it is school based.

Ask at the front office for a copy of the school’ s Parent Guide to Raising a Concern or Complaint brochure. A link to the brochure has also been added here. Steps guiding how complaints should be made are explained in the brochure.

Use this guide to help you think through what you are concerned about and how to resolve the matter respectfully and effectively.

About complaints or concerns. This information may be helpful in explaining what a complaint is:

A complaint may be made by a parent if they think that the school has, for example:

  • done something wrong
  • failed to do something it should have done
  • acted unfairly or impolitely.

Your concern or complaint may be about:

  • the type, level or quality of services
  • the behaviour and decisions of staff
  • a policy, procedure or practice.

Sometimes a complaint is about something we have to do because of State or federal law. In such cases we are able to talk to you about the matter and help you understand the requirements and why they exist.

If you’d like more information, please contact the school or visit the department’s website at  or email There is also a Freecall number 1800 677 435

We also value positive parent feedback.

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